FAQ

What credit and debit cards can I use?
You can use any Visa, Mastercard and Amex Credit or Debit Card of any bank. (Local and International)
Mon, 6 Aug, 2018 at 7:59 PM
Which currency do you support right now?
The payable amount to OIS is stated in Bangladeshi Taka (BDT) on the invoice. You will be able to use any Visa, Mastercard and Amex issued in any currency. ...
Mon, 6 Aug, 2018 at 8:02 PM
What if my credit card does not support BDT?
No problem. You will still be able to complete the transaction. However your card issuer bank may charge you an additional currency conversion fee during th...
Mon, 6 Aug, 2018 at 8:30 PM
Is there any extra charge for online payment?
For payments using VISA / Martercard / Amex credit or debit cards, an additional 2% Convenience Fee will be charged on top of your invoice amount. Ex: Invoi...
Mon, 6 Aug, 2018 at 8:04 PM
Can I use more than one method of payment for one transaction?
No. You may only use one mode of payment or one card for one transaction. The invoice cannot be split among partial modes of payment.
Mon, 6 Aug, 2018 at 8:06 PM
What other payment methods do you accept?
We accept 2 types of payment methods presently, Online payment via debit/credit card and regular cash deposits at specified bank. We are working with all o...
Mon, 23 Jul, 2018 at 3:39 PM
What information do I need to make a payment?
You will need a valid invoice and a valid credit/debit card.
Sun, 20 May, 2018 at 11:30 AM
Where can I check my payment history?
You will see an option for ‘Transaction History’ on signing into your web portal. Here you will see all your transaction history.
Mon, 6 Aug, 2018 at 8:35 PM
Who do I contact with questions about the tuition fees?
Please contact OIS Customer Care Office or Admission Office for all queries related to Fees. For queries relevant to Invoice payment, please contact OIS Acc...
Mon, 6 Aug, 2018 at 8:33 PM
Why am I being charged a late fee?
As per OIS policy, if payment is not cleared within the deadline provided on the invoice, a late fine will be added to the invoice.
Mon, 6 Aug, 2018 at 8:32 PM